Tuesday, January 24, 2012

An Italian Lesson That Translates to All Languages


1/24/12

Seeing photos of the huge, beautiful Italian cruise ship on its side is a frightening and uncomfortable sight.  Nearly a year ago, I took that same cruise.  While it was aboard a different, smaller Costa cruise ship, the route was the same.  I wondered if any of the wonderful people we met onboard that vessel were working on the troubled vessel.  I recall going to our mandatory safety briefing.  We were all given life jackets with whistles attached.  During the safety demonstration, most people laughed, drank beer, and blew their whistles.  It was  similar to how people behave during the safety briefing on airplanes.  While the flight attendants review important instructions, 95% of the passengers ignore them.  I imagine that these are the same 95% of people who would claim to the media that the staff was ill-prepared for an emergency.  A wise woman once told me that the root word of learn is ear…don’t forget to use yours.

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