Friday, March 7, 2014

A Gift From The Heavens ala Service Merchandise


Did you know the phrase “a gift from the heavens” originated at a Service Merchandise store?  It was Service Merchandise that birthed the concept that a every customer should fill out a slip listing the product he wished to purchase, hand said slip to the clerk, and then stared patiently at a conveyor belt extending from a giant hole in the ceiling.  A customer named Mavis was overheard saying, “This is truly a gift from the heavens!” after a box containing her wide-slot toaster descended from the ceiling hole, down the conveyor belt, and to the hands of a giddy Mavis.  Much like the void at shopping centers all across America, Service Merchandise left us all feeling empty when the final store closed its doors in 2002.  The real tragedy is that no competing retailer has adopted the brilliant idea of using a conveyor belt in their stores.

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